Microsoft Business Applications Launch Event introduces wave of new AI-powered capabilities for Dynamics 365 and Power Platform
At the Business Applications Launch Event, Microsoft unveiled its latest release wave 2 for Dynamics 365 and Power Platform. This highly anticipated event showcased a range of new AI-powered capabilities that will enhance the functionality and performance of these business applications.
The release wave 2 brings a host of exciting features and improvements that will enable organizations to boost productivity, streamline processes, and drive better business outcomes. With the power of AI, Dynamics 365 and Power Platform are set to revolutionize the way businesses operate and make informed decisions.
Dynamics 365
Dynamics 365, Microsoft's flagship business application platform, is receiving a significant upgrade with the release wave 2. The new AI-powered capabilities will empower companies to leverage data-driven insights, automate processes, and deliver personalized customer experiences.
One of the key enhancements is the introduction of Dynamics 365 Customer Insights, a customer data platform that enables organizations to unify customer data from various sources and derive valuable insights. With AI-driven analytics, businesses can gain a comprehensive understanding of their customers and make data-backed decisions.
Another highlight is the addition of Dynamics 365 Customer Service Insights. This AI-powered solution helps organizations optimize their customer service operations by providing actionable insights and recommendations. By harnessing the power of AI, businesses can improve customer satisfaction, reduce service costs, and enhance agent productivity.
Power Platform
Power Platform, a suite of low-code tools, is also set to benefit from the release wave 2. The new AI-powered capabilities will enable organizations to accelerate app development, automate workflows, and gain actionable insights from data.
Power Apps, the app-building component of Power Platform, introduces AI Builder. This powerful tool allows users to incorporate AI models into their apps without any coding requirements. With AI Builder, businesses can easily automate tasks, extract information from documents, analyze images, and more.
Furthermore, Power Automate, the workflow automation component of Power Platform, is enhanced with AI capabilities. The addition of AI Builder models in Power Automate enables businesses to automate complex processes and decision-making, reducing manual effort and improving efficiency.
The release wave 2 also brings AI-powered enhancements to Power BI, Microsoft's business analytics platform. The integration of AI capabilities in Power BI enables organizations to gain meaningful insights from their data, uncover hidden patterns, and make data-driven decisions.
Conclusion
The Microsoft Business Applications Launch Event showcased the exciting new features and capabilities of the release wave 2 for Dynamics 365 and Power Platform. With the introduction of AI-powered enhancements, businesses can leverage the power of data and automation to drive better business outcomes, streamline processes, and deliver personalized experiences.
As organizations embrace the digital transformation journey, Dynamics 365 and Power Platform stand as powerful tools that enable businesses to adapt, innovate, and thrive in the evolving business landscape.
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